Terms and Conditions by Genesis Imperial Arts

To purchase a product, please submit an enquiry form through the website. Alternatively, you may call us on +(91) 9820029581 or email us at [email protected]. We would also be happy to arrange for you to view the item in our Mumbai Showroom before purchase. Payment may be done in store or via bank transfer or through Paypal.

Prices are not fixed hence it is not displayed on the website. Please submit an enquiry for a product and we will revert back to you with the prices. Unless explicitly stated, all prices exclude GST. We reserve the right to alter prices at any time.

All items are subject to availability. We will update the website as soon as possible, if any of the products have been sold.

While every effort has been made to portray items accurately, slight variations may occur. All measurements quoted are approximate and due to the photographic process, some variations in colour might occur. If you require any more images or angles of a particular product, please contact us through an enquiry form.

GenesisImperial Arts Pvt Ltd owns and licenses all rights to this website, including copyright. Any use of this website or its contents, including copying or storing it, other than for your own personal, non-commercial use, is prohibited without GenesisImperial Arts Pvt Ltd permission. The content of this website shall not be modified, distributed, or re-posted in any way on any online or offline platforms.

Within India, we use pre-approved logistics partners with prior experience handling our products. Please note that shipping costs are given only as an estimate for customers outside of India. This will ensure that your product is carefully packaged and shipped safely. You will be charged based on the volumetric weight of the product or actual weight, whichever is higher along with the shipping address. FedEx and DHL are primarily in charge of handling our shipments. We will make every effort to provide the most accurate price, but shipping may occasionally result in extra costs, such as import duties (for international shipping), which will be the responsibility of the customer. All international customers are advised to get in touch with their local government as well to find out if any import taxes are necessary.

Note that we do not allow returns or exchanges on any purchases. If you have any concerns, please contact us at [email protected].